Contact information

Last updated: October 15, 2026

We are happy to help with any questions about your order, products, shipping, or returns.

Company Information
Business Name: SUZHOU DANDILIAN TRADING CO., LTD.
Business Address: FOURTH FLOOR, NO. 577, SHIZI ST, SUZHOU, JS 215000, China
Website: dentrun.shop
Email: service@dentrun.shop

Please note that the address above is our registered business address only. It is not a shipping or return address. Do not send packages to this address. Return shipping addresses are provided only after a return request is approved.

Customer Service Hours
Monday to Friday
9:00 AM – 5:00 PM Eastern Time

We do not respond to inquiries on weekends or holidays. We aim to reply to emails within 1–2 business days.

What We Can Help With

• Order status and tracking
• Product questions
• Shipping and delivery inquiries
• Returns and refunds
• General support

When contacting us, please include your order number (if applicable) so we can assist you more quickly.

Shipping Information
We currently ship to the 48 contiguous United States. For full details, please see our Shipping Policy.

If you have any questions, please email us at service@dentrun.shop.